Order & Delivery Policy

1. General order terms and conditions:

  1. We will make every effort to ensure that the price, information and size of the goods listed on the Online store have been updated. We reserve the right to change the price of goods without prior notice. We can decide whether to accept all orders based on inventory supply.
  2. We will make every effort to ensure that the goods listed on the Online store provide inventory supply. If any product cannot be provided to customers due to shortage, we have the right to provide the same type and price of goods for replacement.
  3. All orders will be subject to final confirmation depending on the availability of related goods. If we fail to provide any ordered products or services, we have the right to refuse to accept the order.

2. Delivery service:

  1. We provide SF to pay to [SF station / SF service station / EF locker / convenience store] service, please check the address of SF station at the following website before placing an order: https://www.sf-express.com/hk/tc/dynamic_function/SFNetwork/SF_store_address/
  2. Please take the address of SF Express Station and fill it in the delivery information;
  3. If you fail to make an appointment for the first scheduled delivery appointment or because you provide an inaccurate address and you fail to receive the product you purchased, we (or through our delivery provider) will retain the subsequent delivery appointment The right to charge you extra shipping fees;
  4. All delivery dates and times are estimated delivery dates and times. We are not responsible for any loss or damage that you may cause due to delivery delays.

3. Cancellation and refund policy:

  1. Once the order is confirmed, it cannot be cancelled and the paid fee will not be refunded.
  2. Until the customer pays the full amount of the product purchased, we will retain the property rights of the relevant product, and the relevant property rights and risks will be deemed to have been transferred to the customer when the relevant product is delivered to the customer. The ownership of any product you purchase is transferred when we deliver it to the delivery person.
  3. In any case, we are not responsible for any loss of income (whether direct or indirect), profit or any indirect or sequel loss caused by your transaction with us.

4. Protection of privacy

In order to protect the privacy of your personal data, we ensure that the policies and practices regarding the collection, use, retention, transfer and access of personal data comply with the provisions of the Personal Data (Privacy) Ordinance, Chapter 486, Laws of Hong Kong. Please review our privacy policy statement.

Run2gather.com reserves the right of final decision on all matters.